HelpAsking Springle

When Springle asks, just click.

Whenever Springle needs something from you, its question comes with the answers as buttons. Click one, press its number, say it, or type your own.

When Springle has to ask you something, like which Sarah you mean, which file, or what time, you don’t have to work out what to type. The answers are right there as buttons.

Which Sarah? Three answers as rows, the suggested one white
  1. An amber tag says it’s waiting for you. Which one? or Your pick.
  2. One plain question.
  3. The answer Springle suggests is the white one, with the reason beside it.
  4. return picks the suggested answer.
  5. The others take their number: 2, 3.
A safe preview from the app’s test screens. Nothing is sent.

Four ways to answer

  • Click an answer.
  • Press a key with the typing box empty: return for the white one, or the number on the row.
  • Say it: "the second one", "Sarah Patel" or "the WhatsApp one". The row you meant lights up green.
  • Type your own words in the box. Nobody is stuck with only the offered answers.

Springle only suggests an answer when it has a reason, and it shows that reason ("Most recent", "Your Mac"). When there’s no good reason, no answer is white, and you just pick.

Should I do it, or show you the way?

In Guide me, Springle points and you click. When you ask for something there’s nothing to point at for, like "go to cnn", Springle asks with two buttons instead of explaining modes:

Guide me asks: should I open cnn.com for you, or show you the way?
  1. Do it for me does this one thing for you. Your next request is guided again.
  2. Show me how walks you through it, one step at a time.
  3. Tick this and Springle won’t ask again for this kind of thing.

If you tick Just do it next time I ask to open a site, Springle opens sites for you from then on, even in Guide me. To change your mind, open Settings, then Helping, and switch off Open websites for me (or Open apps for me).

Picking a few

When the answer is a list, like tabs to close, photos to send or emails to archive, Springle ticks its best guess. Untick anything you want to keep. The button counts what will happen.

Pick a few: tabs ticked, untick any to keep
  1. Unticked: this one stays.
  2. Ticked: this one goes. Click a row to change it.
  3. The button says exactly what will happen.

For something slow or hard to undo, your answer waits about five seconds with Change beside it before Springle starts, so a slip of the mouse is easy to fix.

A list waiting a few seconds, with Change

A few details before it starts

A longer task can ask for everything it needs at once, already filled in from what Springle knows about you. Usually one return does it.

Before I start: two rows of chips, filled in
  1. Filled in from what you usually pick, and it says why.
  2. Click a chip to change it.
  3. Then start.

Springle never asks what it can find out for itself, like which chip your Mac has, and it asks at most three details at a time.

Short questions stay out of your way

A question with short answers can wait under the notch as one amber line with its answers as pills, instead of opening the card over your app.

Short answers as pills under the notch
  1. The question, in amber.
  2. The answers. Click one.

If you fold the card while a question is waiting, the island keeps an amber chip that says how many answers there are. Click it to come back. With the typing box empty, esc folds the question away too.

Folded: the amber chip says Pick one · 2
  1. Pick one · 2: a question with two answers is waiting.

Yes and No say what they do

When Springle offers to do something, its buttons are named for the action, like Open it and Not now, rather than just Yes and No. return and esc still answer them.

Yes and No named for what they do: Open it, Not now
  1. Open it answers yes.
  2. Not now answers no.

Picking isn’t saying yes to anything risky. If you pick "Sarah Chen", Springle still shows the message and asks before it’s sent. Sending, paying and deleting keep their own checks. See Springle asks first.

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